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Configure custom pricing plans for your platform users through the Administration Panel.

Accessing Plan Settings

  1. Open your Administration Panel
  2. Navigate to “Plans” section
    Plans & Pricing Section

Creating Plans

Create comprehensive pricing plans with detailed configuration options, limits, and pricing structures.

Plan Configuration Form

Plan Creation Form

General Information Section

Basic Plan Settings:
  • Name: Plan display name shown to customers
  • Description: Detailed plan description and benefits (required)
  • Order: Display order in pricing page (numeric value)
  • Is Active: Enable/disable plan availability
  • Is Featured: Display featured badge on plan
  • Color: Plan theme color (Info, Success, Purple, Danger)
Pricing Configuration:
  • Included Minutes: Base minutes included in plan (cannot be changed after creation)
  • Extra Minutes Cost: Price per additional minute (minimum: your platform cost)

Plan Limits Section

Plan Limits Configuration
Count-Based Limits (Value -1 for unlimited, 0 to disable):
  • Max Assistants: Number of AI assistants (default: 1)
  • Max Campaigns: Outbound calling campaigns (default: 1)
  • Max Cloned Voices: Voice cloning limit (default: 1, max: 200)
  • Max Knowledgebases: Knowledge base documents (default: 1)
  • Max Mid Call Tools: Custom API integrations (default: 1)
  • Max Parallel Calls: Simultaneous calls (default: 3)
  • Max Automation Runs: Monthly automation executions (default: 500)
  • Max Own Numbers: Phone numbers owned (default: 1)
Feature Toggles:
  • Web Widget: Embeddable web calling widget (default: enabled)
  • Secondary Languages: Multi-language support for assistants (default: enabled)
  • Automation Platform: Access to workflow automation tools (default: enabled)
  • Calendar Integrations: Cal.com and GoHighLevel scheduling (default: enabled)

Features Display Section

Plan Features List
Plan Features List:
  • Add up to 15 custom features per plan
  • Each feature limited to 80 characters
  • Features appear as bullet points on pricing page
  • Use descriptive benefits and capabilities
Common Feature Examples:
  • “120 included minutes, then $0.20 / extra minute”
  • “1 assistant”
  • “1 outbound campaign”
  • “3 calls in parallel”
  • “1 cloned voice”
  • “24/7 Customer Support”

Adding Prices to Plans

After creating a plan, scroll down to the Prices table:
Plan Creation Interface
Price Configuration Interface:
  • Billing Type: Monthly or Yearly (can have both options)
  • Set Your Price: Customer price with automatic cost validation
  • Cost & Profit Breakdown: Real-time calculation showing platform costs and your profit

Default Plan Limits

Navigate to Default plan limits in the sidebar to configure global settings:
Default Plan Limits Configuration

Billing Configuration

Free Account Settings:
  • Allow Free Accounts: Enable users to register without payment
  • Free Account Extra Minutes Cost: Price per additional minute for free users

Default Limits

Default Plan Limits Configuration
Configure baseline limits applied to all new plans:
  • Max Assistants, Campaigns, Cloned Voices
  • Max Parallel Calls, Knowledge Bases, Own Numbers
  • Max Mid Call Tools, Automation Runs
  • Feature toggles: Web Widget, Secondary Languages, Automation Platform, Calendar Integrations

Plan Structure

  • Start with 2-3 clear tiers
  • Offer monthly and annual options
  • Include reasonable usage limits
  • Provide clear upgrade paths

Pricing Strategy

  • Research market rates
  • Consider your costs
  • Plan for scalability
  • Include profit margins

Feature Distribution

  • Clearly differentiate tiers
  • Reserve premium features
  • Balance value proposition
  • Consider upsell opportunities

Testing Plans

Before launching:
  • Create test accounts
  • Try different plan combinations
  • Test upgrade/downgrade flows
  • Verify billing accuracy
Start with competitive pricing and adjust based on market response and usage patterns.
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