White Label Setup

Follow these steps to configure your white label platform:

1. Activate White Label

Purchase the white label plan
Wait for activation confirmation
Access your dashboard

2. Access Administration Panel

Look for the “Administration Panel” button in your dashboard
Click to access administration settings

3. Configure Platform Settings

Navigate to your Administration Panel settings page to customize your platform. Each configuration section controls different aspects of your branded platform:

Brand Identity Configuration

Complete Branding Setup:

Platform Name: Company name displayed throughout the interface and emails
Main Logo: Primary logo for dashboard header and user interface (light mode)
Dark Mode Logo: Alternative logo for dark theme compatibility
Auth Page Image: Custom image for login/registration pages (light mode)
Auth Page Image (Dark): Alternative auth image for dark theme
Favicon: Browser tab icon (.ico or .png format)
Header Background: Login page background image (light mode)
Header Background (Dark): Login page background for dark theme
Logo Height: Custom logo height in pixels (default: 35px)
Page Title: Authentication page headline text
Page Description: Authentication page subtitle/description
SEO Title: Browser title and search engine optimization
SEO Description: Meta description for search engines
SEO Keywords: Meta keywords for search optimization

Image Requirements:

Logo: PNG/SVG recommended, transparent background
Auth Images: High resolution JPEG/PNG/WebP (1920x1080 recommended)
Favicon: 32x32 or 16x16 pixels
Header Backgrounds: 1920x1080 minimum resolution

Custom Domain Setup

Domain Configuration:

Custom Domain: Your branded URL (e.g., app.yourcompany.com, platform.yourcompany.com)
SSL Certificate: Automatic HTTPS setup for security (generated automatically)
Subdomain Support: Use any subdomain (app, platform, ai, phone, etc.)

DNS Setup Requirements:

Record Type: A record (not CNAME)
Host/Name: Your chosen subdomain (e.g., app, platform)
Value/Points to: Server IP address (provided in settings)

Critical SSL Requirements:

Add DNS directly without proxy to make SSL work

Troubleshooting Domain Issues:

SSL certificates generate automatically when DNS is configured correctly
If SSL fails, check that nameservers aren’t adding proxy on top
Cloudflare users must disable the proxy feature on the DNS record
Contact support to regenerate SSL if domain setup doesn’t work initially
Allow 24-48 hours for DNS propagation worldwide

Colors & Theme Customization

Color Scheme Configuration:

Primary Color: Main brand color for buttons, links, and accents (default: #01df4a)
Gray Color: Secondary color for borders, backgrounds, and neutral elements
Email Header Color: Color used in email template headers and footers

Color Application Areas:

Button backgrounds and hover states
Navigation highlights and active states
Progress bars and loading indicators
Form focus states and validation
Email branding consistency

Best Practices:

Choose colors with sufficient contrast (WCAG 2.1 AA compliance)
Test colors in both light and dark modes
Maintain consistency across all interface elements
Consider colorblind accessibility when selecting schemes

Website URLs Configuration

Essential Platform Links:

Terms of Service URL: Legal terms and conditions page (displayed in registration)
Documentation URL: Custom documentation site link (replaces default docs)

URL Requirements:

Must use HTTPS protocol (https://)
Links should point to your own domain
Terms of Service link appears in user registration
Documentation URL replaces default help links throughout platform

Usage Examples:

Terms: https://yourcompany.com/terms-and-conditions
Docs: https://docs.yourcompany.com or https://help.yourcompany.com

Custom Footer Links:

Link Text: Display name (max 50 characters)
URL: Destination link (must be valid URL with https://)
Text Color: Optional custom color for individual links

Link Features:

Unlimited footer links (recommended: 3-6 links)
Drag and drop reordering with arrow buttons
Links only visible to your users (not in tenant admin)

Common Link Types:

Company pages: About Us, Contact, Careers
Support: Help Center, Documentation, Tutorials
Legal: Privacy Policy, Terms, Cookie Policy
Social: LinkedIn, Twitter, Facebook profiles
Product: Features, Pricing, Case Studies

Social Login Control:

Enable Social Logins: Master toggle for all social authentication
Google OAuth Integration: Google account sign-in for users
LinkedIn OAuth Integration: LinkedIn professional login option

Google OAuth Configuration:

Google Client ID: OAuth application identifier from Google Cloud Console
Google Client Secret: Secret key for authentication (hidden/revealable)
Redirect URL: https://yourdomain.com/login/google/callback
Required Scopes: Profile information and email access

LinkedIn OAuth Configuration:

LinkedIn Client ID: Application ID from LinkedIn Developer Portal
LinkedIn Client Secret: Secret key for LinkedIn authentication
Redirect URL: https://yourdomain.com/login/linkedin-openid/callback
OpenID Connect: Uses LinkedIn’s OpenID Connect protocol

Important Notes:

Disabling social logins clears all OAuth credentials
Contact support if social login fails after setup
Test with actual accounts before going live
Users can still create regular accounts even with social login enabled

Setup Documentation:

Email Templates Customization

Welcome Email Configuration:

Email Subject: Custom subject line for new user welcome emails
Email Content (HTML): Rich text editor for email body content with variables
Journey Message: Text before contact information section
Questions Text: Text before contact email display
Contact Email: Support email address displayed in email footer
Email Signature: Custom signature with tenant name variable

Available Variables:

{user_name} - New user’s name
{tenant_name} - Your platform name
{tenant_domain} - Your custom domain

Content Editor Features:

Rich text formatting (headings, lists, bold, italic, underline)
Text alignment and color customization
Link insertion and blockquotes
Load default content templates

Email Branding:

Uses email header color from Colors & Theme tab
Incorporates your platform name and branding
Professional layout with your contact information
Responsive design for mobile and desktop

Testing Templates:

Configure SMTP settings first (next section)
Use the built-in test email feature to preview your template
Test email shows exactly how your welcome emails will appear to users

Email SMTP Configuration

SMTP Server Settings:

SMTP Host: Mail server hostname (e.g., smtp.gmail.com, smtp.sendgrid.net)
SMTP Port: Server port number (465 for SSL, 587 for TLS, 25 for unsecured)
SMTP Username: Authentication username (usually your email address)
SMTP Password: Authentication password or app-specific password
SMTP Encryption: Security protocol (e.g. TLS)
From Address: Sender email address (e.g., no-reply@yourdomain.com)
From Name: Display name for outgoing emails (e.g., “YourCompany Platform”)

Email Testing:

Built-in SMTP test functionality sends test email to your account
Verifies all SMTP settings before saving
Test email includes welcome email preview
10-second timeout for connection testing

Custom Scripts Integration

Available Script Fields:

Custom Scripts: Add your custom scripts here (live chat, feedback, etc). These scripts will be added to all pages.
Custom Scripts (Auth): Add your custom scripts here (live chat, feedback, etc). These scripts will be added to the authentication page.

Common Use Cases:

Live chat widgets (Intercom, Zendesk Chat)
Analytics tracking (Google Analytics, Facebook Pixel)
Feedback tools and customer support widgets
Custom styling or functionality

Custom Appearance Controls

Pages & Navigation Control: Hide entire sections from user navigation:

⚡ Automation: Hide automation/workflow page
🤖 Assistants: Hide AI assistants management page
🛠️ Tools: Hide tools and integrations page
📞 Phone Numbers: Hide phone number management page
💬 SMS History: Hide SMS messaging history page
🔑 API Keys: Hide API documentation and keys page

Features & Buttons Control:
Hide specific functionality within pages:

📱 Caller ID Button: Hide caller ID configuration option
🔗 SIP Integration: Hide SIP trunking integration button
📅 Calendar Integration: Hide calendar booking features
💰 Carrier Costs Display: Hide call cost information from users

Phone Number Countries:

Country Restrictions: Select countries to hide from phone number purchase
Available Countries: US, Canada, Australia, UK, South Africa, Romania, Italy, Puerto Rico, Denmark, Israel, Poland, Finland, Netherlands, Spain
Search & Multi-select: Easy country selection with search functionality
Purchase Control: Hidden countries won’t appear in phone number purchase flow

Use Cases:

Simplified Interface: Remove unused features for cleaner user experience
Regional Restrictions: Hide phone number countries not relevant to your market
Feature Limitations: Control access to premium features based on user plans
Compliance Requirements: Hide features not available in certain jurisdictions

4. Set Up Billing

Click your user profile
Select “Billing platform”
Connect your Stripe account to start collecting payments
Configure payment settings

5. Domain Configuration

Choose your domain (e.g., app.yourbrand.com)
Add the provided DNS records to your domain
Wait for SSL certificate provisioning
Test domain access

6. Testing

Before launch:

Create a test account
Verify all branding elements
Test the signup process
Make test calls
Verify billing flow

Next Steps

Configure your pricing plans
Set up your support channels
Prepare your marketing materials

Need help? Contact our support team for assistance with any step of the setup process.

White Label Program

1. Activate White Label

2. Access Administration Panel