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GET
/
conversations
/
{uuid}
curl -X GET "https://app.autocalls.ai/api/conversations/7c9e6679-7425-40de-944b-e07fc1f90ae7"

{
  "status": true,
  "history": [
    {
      "role": "assistant",
      "content": "Hello! Welcome to our support. How can I help you today?"
    },
    {
      "role": "user",
      "content": "I'd like to schedule a demo"
    },
    {
      "role": "assistant",
      "content": "I'd be happy to help you schedule a demo! I have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better for you?",
      "function_calls": [
        {
          "name": "check_calendar_availability",
          "arguments": {
            "date_range": "next_7_days"
          },
          "result": {
            "available_slots": ["2025-01-10 14:00", "2025-01-12 10:00"]
          }
        }
      ]
    },
    {
      "role": "user",
      "content": "Thursday at 10 AM works for me"
    },
    {
      "role": "assistant",
      "content": "I've scheduled your demo for Thursday, January 12th at 10 AM. You'll receive a calendar invitation shortly. Is there anything specific you'd like us to cover during the demo?",
      "function_calls": [
        {
          "name": "book_appointment",
          "arguments": {
            "datetime": "2025-01-12T10:00:00",
            "title": "Product Demo"
          },
          "result": {
            "success": true,
            "booking_id": "abc123"
          }
        }
      ]
    }
  ],
  "variables": {
    "user_name": "Jane Smith",
    "plan": "premium"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.autocalls.ai/llms.txt

Use this file to discover all available pages before exploring further.

This endpoint retrieves the complete message history of an existing conversation. Use this to display previous messages when resuming a conversation or to review conversation content.

​
Path Parameters

​
uuid
string
required
The unique UUID identifier of the conversation to retrieve

​
Response Fields

​
status
boolean
Indicates whether the request was successful
​
history
array
Array of messages in the conversation, ordered chronologically (oldest first).
​
variables
object
Custom variables associated with the conversation (key-value pairs). Returns null if no variables are set.
​
external_identifier
string
Your external system’s identifier for this conversation. Only present for api type conversations that have an external identifier set.
​
whatsapp_sender
object
The WhatsApp business sender information. Only present for whatsapp type conversations.
​
customer
object
The customer information. Only present for whatsapp type conversations.

​
Error Responses

​
status
boolean
Will be false when an error occurs
​
error
string
Error message. Possible values:
  • Conversation not found - The provided UUID does not match any conversation
curl -X GET "https://app.autocalls.ai/api/conversations/7c9e6679-7425-40de-944b-e07fc1f90ae7"

{
  "status": true,
  "history": [
    {
      "role": "assistant",
      "content": "Hello! Welcome to our support. How can I help you today?"
    },
    {
      "role": "user",
      "content": "I'd like to schedule a demo"
    },
    {
      "role": "assistant",
      "content": "I'd be happy to help you schedule a demo! I have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better for you?",
      "function_calls": [
        {
          "name": "check_calendar_availability",
          "arguments": {
            "date_range": "next_7_days"
          },
          "result": {
            "available_slots": ["2025-01-10 14:00", "2025-01-12 10:00"]
          }
        }
      ]
    },
    {
      "role": "user",
      "content": "Thursday at 10 AM works for me"
    },
    {
      "role": "assistant",
      "content": "I've scheduled your demo for Thursday, January 12th at 10 AM. You'll receive a calendar invitation shortly. Is there anything specific you'd like us to cover during the demo?",
      "function_calls": [
        {
          "name": "book_appointment",
          "arguments": {
            "datetime": "2025-01-12T10:00:00",
            "title": "Product Demo"
          },
          "result": {
            "success": true,
            "booking_id": "abc123"
          }
        }
      ]
    }
  ],
  "variables": {
    "user_name": "Jane Smith",
    "plan": "premium"
  }
}

​
Variables

All conversations include a variables field containing custom key-value pairs set when the conversation was created. Use variables to:
  • Store user context (name, plan, preferences)
  • Track lead information from your forms
  • Pass custom data for personalized AI responses

​
API Conversations

For API-created conversations, the response may include an external_identifier field if one was set when creating the conversation. This allows you to:
  • Link conversations to your CRM leads or contacts
  • Track conversations across your internal systems
  • Look up conversations by your external reference

​
WhatsApp Conversations

For WhatsApp conversations, the response includes additional fields:
  • whatsapp_sender: The business WhatsApp number that handled the conversation (name and phone)
  • customer: The customer who initiated or received the conversation (name and phone)
These fields help you identify the parties involved when integrating WhatsApp conversations with your CRM or support systems.

​
Use Cases

  • Resume conversations: Retrieve history when a user returns to continue a conversation
  • Analytics: Review conversation content for quality assurance
  • CRM Integration: Use external_identifier and variables to sync with your CRM
  • WhatsApp tracking: Match conversations to customers using their phone numbers