Prompt templates allow you to provide pre-built system prompts and initial messages that your users can quickly apply to their AI assistants. This helps maintain consistency and makes it easier for users to get started. Navigate to Prompt templates in the Administration Panel to manage your templates.Documentation Index
Fetch the complete documentation index at: https://docs.autocalls.ai/llms.txt
Use this file to discover all available pages before exploring further.
Creating a Template
Click New prompt template to create a new template.Basic Information

- Template Type — choose between:
- System Prompt — the main instructions that define the assistant’s behavior
- Initial Message — the first message the assistant sends when a call starts
- Flow — a template specifically for the Flow Builder
- Call Direction — whether this template applies to Inbound or Outbound calls
- Language Code — ISO-2 language code (e.g.,
en,ro,fr) - Template Name — a descriptive name to identify the template
Template Details

- Description — a brief explanation of what the template does, shown to users when selecting templates
- Display Order — lower numbers appear first in the list
Template Content


