Find a Setting

Looking for one setting and not sure where it moved? Find it here, or type its name into Search all settings in the assistant sidebar, which jumps straight to the field. Simple marks the settings you can also change from the guided overview. Everything else needs the full builder — switch with the Simple / Advanced control at the top of the assistant.

Setting	Where it is	Simple
AI Prompt Editor	Brain & prompt → System Prompt
Allow interruptions	Call behavior → Turn taking
Ambient sound, and its volume	Voice & speech → Ambience
Appointment scheduling	Tools & actions → Default tools	✓
Calls direction	General → Direction & identity
Chat ended webhook	Webhooks & channels
Cold call transfer	Tools & actions → Default tools	✓
Collect keypad input	Tools & actions → Default tools
Colour and labels	General → Organization
Custom mid call tools	Tools & actions → Custom mid call tools
DTMF input	Tools & actions → Default tools
Echo cancellation warmup	Call behavior → Audio & recording
End call	Tools & actions → Default tools
End call on voicemail	Call behavior → Audio & recording
Endpoint sensitivity	Call behavior → Turn taking
Endpoint type	Call behavior → Turn taking
Engine type	General → Engine type
Filler audios	Voice & speech → Filler audios
Flow Builder	Brain & prompt → System Prompt
Folder	General → Organization
Initial audio	Greeting
Initial message, the first line	Greeting	✓
Interrupt sensitivity	Call behavior → Turn taking
Knowledgebase, and its retrieval mode	Knowledgebase	✓
Language	Voice & speech → Language & voice	✓
Max call duration	Call behavior → Durations
Max initial silence	Call behavior → Durations
Max silence duration	Call behavior → Durations
MCP servers	Tools & actions → MCP servers
Minimum interrupt words	Call behavior → Turn taking
Model, the one that thinks	Brain & prompt → Model
Models, the voice model	Voice & speech → Language & voice
Multimodal model	General → Engine type
Name	General → Direction & identity
Noise cancellation	Call behavior → Audio & recording
Phone number	General → Direction & identity	✓
Post-call variables	Variables → Out of the call
Post-call webhook	Webhooks & channels
Re-engagement interval and prompt	Call behavior → Durations
Re-transcribe recording	Call behavior → Turn taking
Record call	Call behavior → Audio & recording
Recent calls for this assistant	Activity
Ringing time	Call behavior → Durations
Secondary languages	Voice & speech → Language & voice
Speech speed, stability, similarity	Voice & speech → Synthesizer settings
System prompt	Brain & prompt → System Prompt	✓
Temperature	Brain & prompt → Model
Timezone	General → Direction & identity
Transcriber provider	Call behavior → Turn taking
Transfer to assistant	Tools & actions → Default tools
Variables sent into the call	Variables → Into the call
Voice	Voice & speech → Language & voice	✓
Voicemail message	Call behavior → Audio & recording
Warm call transfer	Tools & actions → Default tools
Web widget	Web widget	✓
Who speaks first	Greeting

Two cards open with presets rather than sliders: Synthesizer settings has Natural, Crisp & fast and Warm & slow, and Turn taking has Patient, Balanced and Snappy. Try a preset before moving anything by hand.

What each page covers

Setup settings — direction, number, engine, voice, prompt, greeting
In-call settings — knowledge, tools, variables going in
After-call settings — what is extracted, where it is sent, and call behavior

Introduction

Getting Started

AI Assistants Overview

Campaigns

Leads

Custom Dashboards

Conversations

WhatsApp Business

Phone Numbers

Inbound Calls

Outbound Calls

AI Prompting & Conversation Design

Automation & Integrations

Costs & Pricing

Number Provisioning

Settings

Troubleshooting & FAQs

What each page covers

​What each page covers

What each page covers