AI Prompting & Conversation Design
Inserting Knowledge Bases
AI Prompting & Conversation Design
Inserting Knowledge Bases
Learn how to provide your AI assistant with access to FAQs, documents, and other knowledge sources
For more advanced usage, you may want the AI to reference detailed FAQs or documents. Below are current approaches:
1. Copy-Paste into Prompt
- Pros: Quick to set up.
- Cons: Large texts can slow down responses or risk partial “hallucination.”
- Usage: Useful for short references, like top 10 FAQs.
2. Knowledge-Base Feature
- Autocalls.ai plans to introduce a dedicated “Knowledge Base” or doc upload feature.
- This would let you store PDFs or text docs that the AI can query on demand.
- This feature is currently in development and will be available soon. However, you can contact our support team and send us your documents to manually embed them.
3. Best Practices
- Keep info concise, use bullet points.
- Separate topics with clear headings so the AI can parse more effectively.
- Monitor call transcripts to confirm the AI references your data correctly.
Note: If you have an urgent need for large doc integration, contact our support about possible custom solutions or partial “manual” embeddings.