Mass/Parallel Dialing

One advantage of AI-driven outbound is that you can dial large batches of leads simultaneously without hiring more human agents.

​

1. Handling High-Volume Campaigns

• Upload Thousands of Contacts:
  • If your plan or usage limit allows, you can import big lists from CSV or integrate with your CRM.
• Parallel Calls:
  • A single phone number can handle multiple concurrent calls, but watch for compliance (some regions have rules against excessive cold calls).

​

2. Preventing Spam Flags

• Reasonable Call Pace:
  • Don’t launch 10,000 calls instantly. Stagger them with short intervals to avoid spam detection or network blocks.
• Caller ID Rotation (Optional):
  • Some advanced users rotate caller IDs, but ensure they’re all verified and within legal guidelines.

​

3. Real-Time Monitoring

• Dashboard:
  • See how many calls are active, success/no-answer rates, average call durations, etc.
• Campaign Pause:
  • If you spot unusual patterns (like high “no answer” or negative responses), pause the campaign to refine your script or lead quality.

Note: High-volume dialing may ramp up your minute usage quickly. Keep an eye on Costs & Pricing to avoid surprises.