Detailed explanation of how call minutes are calculated and billed
Autocalls.ai uses a minutes-based system for billing. These minutes (or tokens/credits) get deducted from your balance each time you make or receive a call. The actual “per-minute cost” depends on your plan, and carrier costs are also converted into minutes. Below is how it works.
Note: A call is considered active until the AI or the user hangs up, or until voicemail detection ends the call if the user’s voicemail answers (for outbound).
So a single 1-minute conversation might consume:
AI Time
Carrier Time
Example
You’re on the Starter Plan with 200 included minutes:
- If you make enough calls that total 180 AI minutes + carrier conversions = 180 used, you have 20 left this month.
- Next month, you reset to 200. If you need 210 minutes, you pay for 10 extra minutes at your plan’s rate.
Bottom Line
All calls burn AI time plus a converted carrier cost from your plan’s minute balance. Keep track of usage in your dashboard, top up if needed, and choose the plan that best suits your volume.
Detailed explanation of how call minutes are calculated and billed
Autocalls.ai uses a minutes-based system for billing. These minutes (or tokens/credits) get deducted from your balance each time you make or receive a call. The actual “per-minute cost” depends on your plan, and carrier costs are also converted into minutes. Below is how it works.
Note: A call is considered active until the AI or the user hangs up, or until voicemail detection ends the call if the user’s voicemail answers (for outbound).
So a single 1-minute conversation might consume:
AI Time
Carrier Time
Example
You’re on the Starter Plan with 200 included minutes:
- If you make enough calls that total 180 AI minutes + carrier conversions = 180 used, you have 20 left this month.
- Next month, you reset to 200. If you need 210 minutes, you pay for 10 extra minutes at your plan’s rate.
Bottom Line
All calls burn AI time plus a converted carrier cost from your plan’s minute balance. Keep track of usage in your dashboard, top up if needed, and choose the plan that best suits your volume.