Phone Numbers
Types of Phone Numbers
Learn about the different types of phone numbers you can use with Autocalls.ai: dedicated numbers, SIP integration, and Caller ID
Autocalls.ai lets you connect three different kinds of phone numbers to your AI assistant:
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Normal (Dedicated) Numbers
- Rented directly from Autocalls.ai.
- Can be used for both inbound and outbound calls.
- Typically charged as a monthly rental, with the ability to handle multiple parallel calls on a single number.
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SIP Integration (VOIP/PBX)
- Connect an existing VOIP or PBX number via SIP.
- This setup allows you to keep your existing numbers while benefiting from Autocalls.ai’s AI.
- Works for both inbound and outbound—but requires you to share SIP credentials or trunk details with us to configure.
- To submit a request, contact us through the chat widget in the bottom right corner of the screen inside the app.
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Caller ID (Outbound Only)
- When you already have a phone number (e.g., your personal or business line) but don’t want to port it or integrate via SIP.
- You verify ownership (via OTP or a short call) so that number can appear on people’s caller ID.
- Inbound calls won’t be answered by the AI if you use Caller ID alone—it only masks the AI’s outbound calls.
Choosing the Right Option
- If you need inbound and you don’t already have a VOIP solution, consider renting a dedicated number.
- If you have an established PBX or VOIP provider, use SIP integration.
- If you just want to do outbound calls showing your existing phone line, pick Caller ID.