Voicemail Handling

When making outbound calls, the AI assistant can automatically detect if it has reached a voicemail or answering machine:

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Voicemail Detection

• The AI uses advanced detection to identify voicemail systems
• When voicemail is detected, the call is automatically ended
• This helps avoid wasting resources and ensures efficient call handling

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Benefits of Auto-Drop

• Saves time and call minutes
• Prevents awkward or incomplete interactions
• Allows for automatic retry scheduling
• Maintains professional communication standards

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Best Practices

• Monitor call logs to track voicemail rates
• Consider time zones when scheduling calls
• Plan retries during different hours
• Target business hours when people are more likely to answer

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Reporting

You can track voicemail detection in your campaign analytics:

• Number of detected voicemails
• Time of day patterns
• Success rates for different calling times

Tip: If you’re getting too many voicemails, try adjusting your campaign’s calling hours to when people are more likely to answer.