Voice & Response Issues

If you’re experiencing issues with voice quality or response timing, you can adjust several settings to optimize performance.

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Response Speed vs. Accuracy

Your AI assistant has adjustable engine settings:

• Fast Engine: Quicker responses but might be less accurate
• Standard Engine: Balanced speed and accuracy
• Accurate Engine: Most accurate but slower responses

Adjust these in your assistant’s settings under “AI Engine Configuration”.

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Filler Audio

To minimize silence during processing:

• Enable “Filler Audio” in your assistant settings
• The AI will use natural sounds (like “hmm” or “one moment”) while processing
• Works best with the Fast Engine for near-instant perceived responses

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Common Issues & Solutions

1. Slow Responses

   • Switch to Fast Engine mode
   • Enable Filler Audio
   • Simplify your system prompt

2. Inaccurate Responses

   • Use the Accurate Engine mode
   • Provide more context in your prompt
   • Add specific examples

3. Voice Quality

   • Try different voice models
   • Adjust speech speed settings
   • Try cloning a voice

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Optimization Tips

• For sales calls: Use Fast Engine + Filler Audio for natural flow
• For support: Consider Accurate Engine for better comprehension

Need help? Contact support if these adjustments don’t resolve your issues.