Your AI’s behavior can be fine-tuned through a combination of engine settings and prompt adjustments.

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Engine Settings Impact

Different AI engine modes affect behavior:

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Fast Engine

  • Quick, more conversational responses
  • May occasionally miss context
  • Best for: Simple interactions, sales calls
  • Works great with Filler Audio for natural flow

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Standard Engine

  • Balanced understanding and speed
  • Good for most use cases
  • Default recommendation for new assistants

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Accurate Engine

  • Deep context understanding
  • More thoughtful responses
  • Best for: Complex support, detailed information gathering
  • May have longer pauses between responses

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Common Issues & Solutions

  1. AI Misunderstanding Context

    • Switch to Accurate Engine
    • Add more context to your prompt
    • Include example conversations

  2. Unnatural Conversation Flow

    • Enable Filler Audio for smoother transitions
    • Use Fast Engine for quicker back-and-forth
    • Add conversation examples in your prompt

  3. Repetitive Responses

    • Review and update your system prompt
    • Add variation examples
    • Consider switching to Standard/Accurate engine

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Optimization Tips

  • Sales Calls: Fast Engine + Filler Audio for engagement
  • Customer Support: Accurate Engine for better problem solving
  • Lead Qualification: Standard Engine for balanced performance

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Testing Changes

After adjusting settings:

  1. Use the test call feature
  2. Try different conversation scenarios
  3. Monitor call recordings for improvement

Tip: Start with Standard Engine and adjust based on your specific needs and feedback.

Call Quality Issues