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Every Autocalls plan includes a monthly allowance of minutes and a per-minute rate for anything above it. That rate covers the language model, the voice, the transcription, Dualplex™ call handling, recording, transcript and the platform. There is no second bill from OpenAI, ElevenLabs, Deepgram or a telecom provider, and you never connect an API key. Phone numbers are the only separate line: from $3.99 a month per number.

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What a typical call uses

A typical one-minute US phone call on Agency ($0.09 per minute) uses about 1.11 minutes of your allowance: 1 minute of AI time plus the network cost of the call converted into minutes. At $0.09 that is about 10 cents. Web calls have no telecom leg, so they count only the AI time. The 30-second minimum, per-second billing after that, and how the network cost is converted are documented on How minutes and per-minute pricing work.

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Included minutes, overage and rollover

  • Included minutes renew at the start of each billing cycle.
  • Past your included minutes, additional usage is billed at your plan’s per-minute rate. You can also top up from the dashboard.
  • Unused minutes reset each cycle on Starter, Pro and Agency. Only Agency White Label carries unused minutes over to the next month.

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Number rental

If you rent a phone number, there is a monthly fee (from $3.99 for a standard US number). Each number is billed monthly until you release it. If your region is not listed, we can custom-provision a number after verifying documents.

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Optional extras

  • SMS: if your number is SMS-capable, standard per-message fees apply.
  • High volume: above roughly 50,000 minutes a month, contact sales for volume pricing.
White label partners set their own per-minute price and plan fees for their clients in the plan builder. See Plans and pricing setup.

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Checking usage

In Dashboard → Call History you can see each call’s duration and the minutes deducted from your balance. Usage is also visible in real time, per assistant and per call.