Learn how to create effective system prompts - the core intelligence of your AI assistant
The system prompt is the most crucial component of your AI assistant. It defines your assistant’s personality, behavior, knowledge, and capabilities. Think of it as the “brain” and “training manual” combined.
- Always verify customer information before discussing account details- Transfer to a human agent if the customer seems frustrated- Don't make promises about delivery dates
When asked about pricing:1. First understand their needs2. Present relevant package options3. Explain the value proposition4. Share any applicable discounts
# Role and Purpose[Define who the AI is and its main goals]# Core Knowledge[Essential information about products/services]# Conversation Guidelines[How to interact with customers]# Response Patterns[How to handle specific situations]# Limitations and Boundaries[What the AI should NOT do]